F&B, Hotels, QSRs
Delight, Retain, Repeat – Hospitality Loyalty Redefined
In the highly competitive hospitality sector, creating memorable guest experiences is just the beginning. iGain Suite helps you turn those moments into lifelong loyalty. Whether you run a hotel chain, a fine dining restaurant, a QSR, or a cafe brand, our platform empowers you to:
- Build tier-based programs to encourage repeat visits
- Offer instant gratification through e-vouchers and surprise rewards
- Track and reward feedback, referrals, and special occasions
- Launch gamified campaigns like spin-the-wheel, scratch cards, and lucky draws
- Send automated, personalized campaigns via email, SMS, and WhatsApp
- Enable loyalty points to be redeemed across branches, chains, or partner brands
- View advanced reports on customer lifetime value, churn, and acquisition ROI
Benefits for Hospitality:
- Increased guest retention and revisit frequency
- Boost in customer satisfaction and NPS
- Enhanced brand recall and competitive edge
Explore how our products can grow loyalty in Hospitality
Apparel, Health & Wellness, Jewellery, Pharmacies
From Footfall to Loyalty – Retail Reimagined
Whether you’re a boutique, a wellness brand, or a large format retailer, customer loyalty is the engine that drives growth. iGain Suite empowers you to:
- Create digital-first loyalty programs that work in-store and online
- Reward purchases, birthdays, referrals, and reviews
- Enable cashback, points, exclusive offers, and member-only pricing
- Offer gift cards, e-wallets, and gamified engagement
- Personalize engagement based on past buying behavior
- Track store-wise or staff-wise performance on loyalty KPIs
- Launch time-bound offers to drive footfalls and purchase frequency
Benefits for Retail:
- Higher average transaction value and repeat purchase rate
- Improved customer data insights and personalization
- Seamless omnichannel engagement and ROI tracking
Explore how our products can grow loyalty in Retail
Banks, Insurance, NBFCs, FinTech
Customer Value Beyond Transactions
Loyalty in the financial services space is about trust, usage, and advocacy. With iGain Suite, BFSI brands can:
- Reward card usage, account milestones, EMI payments, and referrals
- Offer cashback, point-based redemptions, and tiered membership
- Integrate with mobile banking, wallets, or insurance apps
- Run promotional reward campaigns (e.g., Diwali loans, festive offers)
- Automate retention flows for lapsed users or maturing policies
- Use gamification to educate users on financial literacy and services
- View 360° dashboards for segmented customer engagement analytics
Benefits for BFSI:
- Improved product cross-sell and customer retention
- Stronger digital engagement and app usage
- Differentiation through value-added services
Explore how our products can grow loyalty in BFSI
Cars & Two-Wheelers
Fuel Loyalty Across the Vehicle Lifecycle
From test drives to servicing to accessories—every interaction is an opportunity to engage. iGain Suite lets you:
- Launch programs for customers, dealers, and influencers
- Reward showroom visits, referrals, test drives, service renewals
- Encourage upsells on insurance, accessories, and AMC plans
- Integrate loyalty into CRM and DMS systems
- Offer multi-channel redemptions, including service centers and dealerships
- Run city or dealership-specific contests to motivate channel partners
- Track referral chain performance and influencer engagement
Benefits for Automotive:
- Increased service retention and dealership revenue
- Enhanced post-sales customer journey and advocacy
- Better visibility on channel engagement
Explore how our products can grow loyalty in Automotive
Dealer, Retailer, Influencer Loyalty
Recognize & Reward the Real Growth Drivers
In B2B ecosystems, success depends on engaged trade partners. iGain Suite helps manufacturers build powerful channel and influencer programs:
- Target dealers, retailers, electricians, plumbers, mechanics, or sales agents
- Automate reward earning via scheme-based campaigns
- Reward invoice uploads, certifications, trainings, and referrals
- Create tier-based incentives and recognition for top performers
- Manage catalog redemptions, e-vouchers, or cashback options
- Offer multilingual access and offline-capable mobile app experiences
- Monitor real-time analytics on scheme performance, geographies, and ROI
Benefits for Manufacturing & B2B:
- Higher partner engagement and scheme participation
- Higher partner engagement and scheme participation
- Better channel loyalty and long-term retention
Explore how our products can grow loyalty in Manufacturing & Trade
Let’s Build Something Together
Whether you’re starting fresh or reinventing your loyalty strategy, MiracleCartes is here to help.
